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Welcome to the NRMA N9 Marketing ServiceNow Customer Portal. From this page, customers of the N94 Commercial Activities Program can use the resources below to start utilizing the new ServiceNow platform for submitting marketing requests. The documents below will show you how to register, how to submit marketing requests, and where to submit those requests. Once the case submission form has been completed, an automated ServiceNow response will be sent to your email to confirm that your submission has been received. Marketing reserves the right to reduce, cancel, or shift print-production quantities to digital media only.
If you do not have a ServiceNow account CLICK HERE to register. If you have questions regarding registration or case submission, please review the Resource Documents provided below.
Online Request Forms
Resource Documents:
How to register for an account
How to submit a marketing case
Training Videos:
*You must be registered and signed in to your account to view training materials.
Registering for an Account
This article/video provides a step-by-step guide for registering a new ServiceNow account within the ServiceNow platform.
Marketing Requestor
This article/video provides an overview of the key capabilities available to requesters within the ServiceNow platform. Requesters can submit service requests, track their status, communicate with fulfillers, and access knowledge articles and resources.
Request Forms:
Only people who currently have a ServiceNow account can utilize the links below. Do not use these links to try and register for an account. If new to ServiceNow, please click HERE to register for an account.
Design, Digital and Print Production Marketing Request Form
Please use this form for ALL marketing request submissions regardless of your program.
Website Updates
Please use this form for any Navy Region Mid-Atlantic website updates or additions you have.