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Navy Region Mid-Atlantic 
Exceptional Family Member Program (EFMP)

Navy Exceptional Family Member Program (EFMP)

The Navy's Exceptional Family Member Program serves military families with special needs. The EFMP is a mandatory enrollment program for sponsors with qualifying family members. Enrollment in the EFMP ensures maximum provision of services to the family throughout the sponsor’s career. The EFMP includes identification of the family member's special needs and enrollment in the program, assignment coordination, and family support. The program assists Sailors during the assignment process by addressing the special needs of their Exceptional Family Members (EFM) and ensuring that they are assigned to areas where they can access necessary resources. Special needs include medical, dental, mental health, developmental or educational requirements, the requirement for adaptive equipment assistive technology devices and services, and/or wheelchair accessibility. The Navy Family Accountability and Assessment System application provides electronic EFMP enrollment and enrollment update capability, allows the service member to track the status of enrollment, and provides a means to record and maintain EFM information, referrals, and individualized service plans.

To contact a Navy Mid-Atlantic Regional EFMP POC please use the following email address: 

EFMP Enrollment Process

EFMP enrollment is mandatory and required immediately upon identification of a special need. The Exceptional Family Member Medical and Education Summary DD Form 2792 or Exceptional Family Member Special Education / Early Intervention DD Form 2792-1 should be filled out for enrollment.


Navy Region Mid-Atlantic EFMP Locations

View Full-Size Map

EFMP General Inquiries

Fleet & Family
Support Classes

Fleet & Family Support Services Signal Newsletter

FFSC Signal Newsletter 
The FFSC Signal is a quarterly publication that lists support service program information, course descriptions, and calendar of classes. 



Office of the Chief of Naval Operations (OPNAV), 21st Century Sailor Office (N17)

Establishes EFMP policy and oversight for implementation of comprehensive and coordinated medical, educational, family, and community support to military families with special needs. Evaluate and monitor the EFMP in coordination with NAVPERSCOM (PERS-454).


NAVPERSCOM (PERS-454) (Serves as the Navy’s designated EFMP Manager)

Establishes and maintains cooperative relationships with Office of the Secretary of Defense (OSD), Office of Family Readiness Policy, Office of Special Needs, DoDEA, Assistant Secretary of the Navy, Military and Reserve Affairs, Bureau of Medicine and Surgery (BUMED), Commander, Navy Installations Command (CNIC) family support programs, and other Military Services, to ensure delivery of integrated program services, identify resource requirements, and monitor program compliance with public laws mandating EIS, special education services, and family support for family members with special needs.

Monitors and evaluates program effectiveness and compliance with DON policy through periodic assessments. Utilize data collected in the EFMP module in NFAAS to develop reports as required and support inquiries from higher authority.

Assign final category and flag the Service member’s official EFMP record at NAVPERS (PERS-4).

Maintains a database in the EFMP module in NFAAS of all enrolled sponsors that have family members with special needs. Prescribe procedures for enrollment, updating, and disenrollment of family members who no longer require specialized medical or educational services.


Bureau of Medicine and Surgery (BUMED) Medical Readiness (M34)

Incorporates EFMP policy references, program description, and other information, provided by OPNAV (N17) and NAVPERSCOM (PERS-454), into relevant, centrally-developed education and training materials. Develop policy and training for healthcare providers and patient administrators to identify and initiate enrollment of eligible service and family members in the EFMP. Maintain an accurate list of Medical Treatment Facility (MTF) EFMP coordinators at each MTF. Develop and implement quality assurance procedures for the operation of the EFMP central screening committees. Coordinate with OPNAV (N170C), as required, to assist with monitoring the execution of the EFMP enrollment procedures.

Confirm the availability of medical, dental, mental health, EIS, or special education services at projected duty stations through successful completion of suitability screening and provide those results to NAVPERSCOM Distribution Policy and Procedures Branch (PERS-451).

BUMED and Navy Medicine regions maintain regional central screening committees composed of multi-disciplinary specialists who must review DD Form 2792 and DD Form 2792-1 (EFMP enrollment forms), and provide medical recommendations for categories 1 through 6, assignment or disenrollment, to NAVPERSCOM (PERS-454).


EFMP MTF Coordinators

BUMED ensures Military/Medical Treatment Facilities (MTFs) have EFMP Coordinators designated in writing to oversee EFMP enrollment, assist current and prospective exceptional family members, and provide EFMP training and marketing to medical staff personnel. The Military Treatment Facility conducts overseas and suitability screening, and assists with EFMP enrollment. Navy EFMP Coordinators are located in many military hospitals and clinics throughout the fleet and are available to help with:

  • The identification and EFMP enrollment of eligible service members and their families.
  • Provide enrollment forms, offer help in the preparation of the forms, review completed forms for accuracy, and forward the enrollment package to the Central Screening Committee.
  • At overseas MTFs, coordinate with the DoDDS and the local Educational and Developmental Intervention Services program.
  • Partner with the FFSC EFMP Case Liaisons to provide EFM Program information, education, and marketing.

For a listing of EFMP Coordinators please go to or contact your local Fleet & Family Support Center (FFSC).


Command Navy Installations Command (CNIC)

Incorporates EFMP policy references, program description, and other information, provided by OPNAV (N17) and NAVPERSCOM (PERS-454), into relevant, centrally-developed education and training materials. CNIC headquarters appoints an EFMP analyst who is responsible for the execution of policy and program analysis with regard to the EFMP family support function. The analyst collaborates with the OSD Office of Special Needs to ensure DoD family support function EFMP requirements are included in Navy policy directives.  The CNIC headquarters EFMP analyst acts as the point of contact (POC) for the execution and management of the EFMP family support function, CNIC EFMP regional case liaison leads and FFSC EFMP full-time and collateral duty case liaison personnel.


 Regional EFMP Case Liaison Lead

The EFMP Regional Case Liaison Lead supports the region’s FFSC full-time and collateral duty case liaisons to include the Regional Special Education Liaison. Collaborates with MTF EFMP coordinators and maintain an up-to-date, accurate listing of the region’s MTF EFMP coordinators and all EFMP case liaisons in their assigned region. Provides training and resources to all FFSC EFMP case liaisons in their assigned region, and provides oversight of their services including the management of EFMP enrollees via NFAAS. Conducts quality assurance activities to analyze and evaluate EFMP data located in the EFMP module in NFAAS, provide recommendations to the CNIC headquarters EFMP analyst regarding EFMP family support, and generate reports to track service delivery and support of families. Provides one-on-one consultation, information, non-clinical case management, classroom training, workshops, and seminars to Service members, family members, and area commands in support of the education and training component of the EFMP.


Regional EFMP Special Education Liaison

Serves as Regional EFMP Special Education subject matter expert.  Provides support to Navy EFMP families with special education needs as it pertains to Individual Education Program (IEP), 504 plans, and associated plans to support the special educational needs of military children with special needs. Discusses and reviews IEPs and Section 504 plans with Navy families whose Special Education needs are beyond the scope and expertise of FFSC EFMP Case Liaisons.  Attends, upon request, local Hampton Roads, Virginia IEP/504 plan meetings to provide Navy EFMP Special Education support to families. Coordinates and collaborates with Regional EFMP Special Needs Attorney, EFMP Case Liaisons, School Liaison Officers, educational providers, and other EFMP support stakeholders/partner agencies to leverage support on behalf of families.  Works closely with Regional EFMP/Special Needs Attorney to assess the needs of families and provide support as needed. Coordinates EFMP Special Education resources between agencies, related resource offices, medical and recreational facilities, community services agencies, and private organizations, with emphasis on improving services as a team.  As a team member, develops plans to ensure the provision of necessary FFSC, Regional, and Installation-specific support.


Regional EFMP/Special Education Attorney

Meets with active duty EFMP Sailors and their families to review and evaluate their cases in the Hampton Roads, Virginia area. Provides expert legal advice to EFMP families seeking special education and disability benefits from federal, state, and local authorities. Supports EFMP family members and when necessary, appearing in school and administrative forums, including for Individual Education Plan team meetings, mediation, due process hearings, and behavioral intervention plans in designated EFMP Special Education Pilot locations. In certain cases, as determined by the attorney, appearing in Virginia state courts and federal courts on behalf of EFMP family members. Advises clients concerning social security disability and Medicaid, including the preparation of applications, and in certain cases, as determined by the attorney, appeals. In limited cases, where alternate help or referrals cannot be made, providing in-court representation for guardianship of adult incapacitated children.


FFSC EFMP Case Liaison

Provides one-on-one consultation, information, classroom training, workshops, and seminars to service members, family members, and area commands in support of the education and training component of the EFMP. Collaborates with agencies and other service support offices to include installation medical and recreational facilities, community service agencies, and private organizations to promote community awareness and to assist families. Establishes and maintains cooperative relationships with local MTF, school liaison officer, and school district to ensure delivery of integrated EFMP services.  Upon request by the family can review IEP and 504 plans. Refers Service members and family members to MTF EFMP coordinators to complete EFMP enrollment processing. Maintains a list of national, state, and local community exceptional family resources. Refers families to appropriate resources when requested. Tracks EFMP contacts, documents non-clinical case management in NFAAS, identifies and assigns appropriate levels of service, and maintains individual EFMP service plans in NFAAS. Provides EFMP enrollment letters to service members upon request. Ensures EFMP information is incorporated as appropriate in Fleet and Family Support Program education and awareness campaigns. Provides training to command EFMP POCs.

For a listing of EFMP Case Liaisons please go to or contact your local Fleet & Family Support Center (FFSC). The Fleet and Family Support Program is the Information and Referral (I&R) conduit for questions regarding EFM resources in the local community.


EFMP Navy Command POCs

A designated individual at each command who has general knowledge of the EFMP and can assist the Service member in obtaining further assistance (usually the command master chief, senior enlisted advisor, command career counselor, or other designated command member).


EFMP General Inquiries

Fleet & Family
Support Classes

Fleet & Family Support Services Signal Newsletter

FFSC Signal Newsletter 
The Fleet & Family Support Services (FFSC) Signal is a quarterly publication that lists support service program information, course descriptions, and calendar of classes. 


FFSC Locations

Dam Neck Annex

JEB Fort Story

JEB Little Creek

NAS Oceana

NAVSTA Great Lakes
847-688-3603 (Ext. 100)

NAVSTA Newport

NAVSTA Norfolk

Newport News

NSAHR - Northwest Annex

NSAHR - Portsmouth

NSA Saratoga Springs
518-886-020 (Ext. 146)

Portsmouth Naval Shipyard

SUBASE New London


WPNSTA Yorktown


Beneficiary Counseling & Assistance Coordinator

Beneficiary Counseling and Assistance Coordinator (BCAC) also known as Health Benefits Advisors (HBA) educates beneficiaries and helps them with TRICARE-related eligibility, enrollment, referrals/authorizations, and claims processing questions.


Medical Case Managers

If you're being treated for chronic, high-risk, high-cost, catastrophic, or terminal illnesses, you can get case management services at no extra cost. Case managers are usually nurses or social workers who can help patients and families figure out complex health care and support systems.


Tricare Extended Care Health Option 

The Extended Care Health Option (ECHO) provides financial assistance to beneficiaries with special needs for an integrated set of services and supplies.
The following beneficiaries who are diagnosed with moderate or severe intellectual disability, a serious physical disability, or an extraordinary physical or psychological condition may qualify for ECHO:

  • Active duty family members
  • Family members of activated called or ordered to active duty service for more than 30 days in a row National Guard/Reserve members.
  • Family members who are covered under the Transitional Assistance Management Program.
  • Children or spouses of former service members who are victims of abuse and qualify for the Transitional Compensation Program
  • Family members of deceased active-duty sponsors while they are considered "transitional survivors."

Qualifying family member’s disabilities must be entered properly in DEERS to have access to ECHO services.


Tricare Select Navigator Pilot

Are you enrolled in TRICARE Select? You may be eligible to use the TRICARE Select Navigator, administered by Accolade. The TRICARE Select Navigator offers confidential and personalized support to certain TRICARE Select enrollees. This may include enrollees who meet one of the following criteria:

  • You have two or more complex medical conditions. These may include, but not limited to, illnesses such as asthma, cancer, depression, diabetes, and heart disease.
  • You have claims totaling $100,000 a year or more. This may happen if you have multiple emergency room visits.

How Does It Work?
If you're eligible, you can connect with a nurse. Your nurse will help you navigate your health care. This includes:

  • Finding a network doctor or specialist.
  • Setting up care after a move.
  • Preparing for a doctor's visit or hospital stay.
  • Scheduling a doctor's appointment.
  • Understanding a medical bill.
  • Answering health or benefit questions.
  • There is no cost if you're eligible.

TRICARE Prime is a managed care option available in Prime Service Areas.

TRICARE Select (formerly TRICARE Standard)
TRICARE Select is a fee-for-service plan available in the United States.

TRICARE for Life
TRICARE for Life is Medicare-wraparound coverage for TRICARE-eligible beneficiaries who have Medicare Part A and B.

TRICARE Young Adult
TRICARE Young Adult is a plan that qualified adult children can purchase after eligibility for "regular" TRICARE coverage ends at age 21 (or 23 if enrolled in college).



The TRICARE Retiree Dental Program ended in 2018. It was replaced by the Office of Personnel Management’s Federal Employees Dental and Vision Insurance Program (FEDVIP). If you’re eligible, you may be able to enroll in a FEDVIP dental plan.  You must enroll in FEDVIP dental during the annual Open Season or after a FEDVIP Qualifying Life Event.

Federal Employees Dental and Vision Insurance Program (FEDVIP)
Voluntary dental insurance plan for retired service members, family members of retired service members, Retired Nation Guard and Reserve members, family members of Retired National Guard and Reserve members, Medal of Honor recipients, family members of Medal of Honor recipients, and survivors.

TRICARE Dental Program
Voluntary dental insurance plan for family members of an active duty service member, family members of National Guard and Reserve members, National Guard and Reserve members who aren't on active duty or covered by TAMP, and survivors.



Hearing Center of Excellence
The Hearing Center of Excellence fosters and promotes the prevention, diagnosis, mitigation, treatment, rehabilitation and research of hearing loss and auditory injury. It supports the development, exchange and adoption of best practices, research, measures of effectiveness and clinical care guidelines to reduce the prevalence and cost of hearing loss and tinnitus among Warriors and Veterans.



TRICARE Vision Care
Your vision benefits, including eye exams, depend on who you are, your TRICARE plan, and your age.  You may need a referral and/or prior authorization for vision care.

Federal Employees Dental and Vision Insurance Program (FEDVIP)
FEDVIP is a voluntary, enrollee-pay-all vision program available to Federal employees and annuitants, certain retired uniformed service members, and active duty family members. It is sponsored by the U.S. Office of Personnel Management (OPM) and offers eligible participants a choice between ten dental and four vision carriers.  BENEFEDS administers the enrollment, plan changes, and premium payment processes for FEDVIP.

Navy Ophthalmic Support Training Activity Command (NOSTRA)
NOSTRA is the premier manufacturing facility for the Optical Fabrication Enterprise (OFE), setting the standard for military medicine and the optical community. They manufacture quality eyewear for active duty service members, retirees, contractors, and public service workers.

Vision Center of Excellence (VCE)
Families of service members or veterans may have questions about eye injuries.  The VCE can help you find answers to your questions about eye injury prevention and response.  Through partnerships with the Defense Department, Department of Veterans Affairs and a national network of military and civilian agencies, community leaders, advocacy groups, clinical experts, and academic institutions, VCE provides resources to help you with your concerns.


Mental Health

TRICARE Mental Health
Mental health problems can affect your thoughts, mood and behavior.


Military Crisis Line/Veterans Crisis Line
The Military Crisis Line, online chat, and text-messaging service are free to all service members, including members of the National Guard and Reserve, and veterans, even if you are not registered with the U.S. Department of Veterans Affairs (VA) or enrolled in VA health care. Hundreds of men and women in the military call every day, and start to get back on track.

1-800-273-8255 – Press 1

National Suicide Prevention Hotline
This hotline is a 24-hour, toll-free suicide prevention service available to anyone in suicidal crisis. You will be routed to the closest possible crisis center in your area. Your call is free and confidential. 

1-800-273-TALK (1-800-273-8255) or TTY: 1-800-799-4889

Make the Connection
Make the Connection is a public awareness campaign by the U.S. Department of Veterans Affairs (VA) that provides personal testimonials and resources to help veterans discover ways to improve their lives. Many of our nation’s veterans—from those who served in World War II to those involved in current conflicts—return not only with physical wounds but also mental health issues they may not recognize.

Defense Centers of Excellence for Psychological Health & Traumatic Brain Injury
24/7 access to trained professionals who can answer your specific questions and needs. The Outreach Center is a trusted source of information about psychological health and traumatic brain injury issues and resources.



TRICARE Pharmacy Program
The TRICARE Pharmacy Program provides the prescription drugs you need, when you need them, in a safe, easy, and affordable way.


Special Programs

TRICARE Special Programs
TRICARE offers special programs for certain health conditions, populations, or concerns. Some special programs include:  Autism Care Demonstration, Cancer Clinical Trials, Chiropractic Health Care Program, Combat-Related Special Compensation Travel Benefit, Computer/Electronic Accommodations Program, Continued Health Care Benefit Program, Extended Care Health Option, Provisional Coverage Program, Transitional Assistance Management Program, TRICARE Plus, and TRICARE Select Navigator.



TRICARE Homepage

TRICARE – Resources for Retired Service Members

TRICARE Benefits Updates

U.S. Department of Veterans Affairs



Naval Medical Center Portsmouth

620 John Paul Jones Circle

Portsmouth, VA  23708-2197



Health Benefits Advisor

757-953-5000 Opt. 5

Joint Base Langley-Eustis

633rd Medical Group – Langley AFB Facility

77 Nealy Avenue

Hampton, VA  23665-2080



Health Benefits Advisor


Health Clinics

Joint Expeditionary Base Little Creek-Ft Story

Boone Branch Health Clinic

1035 Nider Boulevard, Suite 100

Virginia Beach, VA  23459-2731



Health Benefits Advisor


NAS Oceana

Branch Health Clinic

1550 Tomcat Boulevard, Suite 150
Virginia Beach, VA 23460-2188



Health Benefits Advisor


Dam Neck Annex

Branch Health Clinic Dam Neck

1885 Terrier Avenue

Building 504, Suite 201 & 203

Virginia Beach, VA  23461



Health Benefits Advisor


 Fort Eustis

McDonald Army Health Center

576 Jefferson Avenue

Fort Eustis, Virginia 23604-5567

757-314-7500 or 800-304-9863


Health Benefits Advisor

757-314-7748 or 7766

Coast Guard Training Center Yorktown

Craik Clinic

Yorktown, VA  23690



Health Benefits Advisor


US Coast Guard Base Elizabeth City

USCG Base Elizabeth City Stephen C. Pugh Memorial Clinic

1664 Weeksville Road, Building 128

Elizabeth City, NC  27909



Health Benefits Advisor


US Coast Guard Clinic Portsmouth

4000 Coast Guard Boulevard

Portsmouth, VA  23703



Health Benefits Advisor


Naval Weapons Station Yorktown

Branch Health Clinic Yorktown

160 Main Road, Building 1806

Yorktown, VA  23691



Health Benefits Advisor





TRICARE Prime Clinics


TRICARE Prime Clinic Virginia Beach

2100 Lynnaven Parkway, Suite 201

Konikoff Professional Centre

Virginia Beach, VA  23456



Health Benefits Advisor


TRICARE Prime Clinic Chesapeake

1400 Crossroads Boulevard

Chesapeake, VA  23320



Health Benefits Advisor


TRICARE Prime Clinic Northwest

1317 Ballahack Road

Chesapeake, VA  23322-2463



Health Benefits Advisor


 TRICARE Prime Clinic Suffolk

7021 Harbour View Boulevard, Suite 119

Suffolk, VA  23435



Health Benefits Advisor




Mid-Atlantic MTF Outside of Hampton Roads


Naval Station Great Lakes

Captain James A. Lovell Federal Health Care Center

3001 Green Bay Road

North Chicago, IL  60064


Portsmouth Naval Shipyard

Naval Branch Health Clinic Portsmouth, NH

One Ayres Circle, Building H-1

Portsmouth, NH  03804-5000


Naval Submarine Base New London

Naval Branch Health Clinic, Groton

1 Wahoo Drive, Building 449

P.O. Box 600

Groton, CT  06349-5600


USCGA Medical Clinic

Coast Guard Academy

15 Mohegan Avenue

New London, CT  06320-8103


Naval Station Newport

Naval Health Clinic New England

43 Smith Road

Newport, RI  02841-1002


Naval Weapons Station Earle

Earle Branch Health Clinic

201 Highway 34 South, Building C-3

Colts Neck, NJ 07722-5033

732-866-2300 or 2303

Joint Base McGuire-Dix-Lakehurst

Lakehurst Naval Health Clinic

Lansdowne Road, Building 39

Lakehurst, NJ  08733-5006

Joint Base McGuire-Dix-Lakehurst

87th Medical Group – McGuire Ambulatory Care Facility

3458 Neely Road

Trenton, New Jersey 08641


USCG Base Cape Cod

Kaehler Memorial Clinic

5201 Lee Road

Buzzards Bay, MA  02542


Naval Branch Health Clinic Saratoga Springs

One West Avenue

Saratoga, NY  12866

518-583-5300 or 5302




2021 TRICARE Changes: Are You Ready?

TRICARE Select is changing for Group A Retirees beginning January 1, 2021. Join Mark Ellis, TRICARE Chief, Policy and Programs Section, Health Plan Design Branch for DHA, to learn how these changes will affect you and your coverage.



EFMP Special Education Pilot

Special Education can be a daunting maze to navigate.  As a parent, you want what is best for your child; as a school you want to provide every student an opportunity to access a fair appropriate education.  It is difficult to balance those two wants and the needs of a child at times.  That is why it is important for a parent to become knowledgeable and empowered in the special education journey.  It is necessary to speak up, ask questions, and be an intricate part of developing an educational program for your child.

Sometimes doing that on your own becomes too difficult.  You are not alone!  Resources are available to educate and support your Exceptional Family Member.  The Navy has heard the call and recognizes the need for additional special education support.  The Navy has authorized a Special Education Pilot in Hampton Roads, VA, and in the San Diego, CA metro area that provides additional support for Exceptional Family Member enrollees regarding questions and issues arising with special education.  The Navy has developed a three-tiered support structure:

First Tier/Contact: Fleet and Family Support Center (FFSC) EFMP Case Liaisons

  • The FFSC EFMP Case Liaison is the person assigned to your EFM case.  They can provide information on resources available in your duty area in regards to medical, education, housing, and child care to name a few.  Among special education services, they can review EFM Individualized Education Program (IEP) and 504s with families.  In the pilot locations, they can attend meetings to take notes and discuss with you what occurred in those meetings.  If special education questions arise that are above their expertise and scope of services, they will refer you to Tier Two.

Second Tier/Contact: Region Exceptional Family Member Special Education Liaison

  • The Special Education Liaison can assist with special education issues in a supportive role.  They are special education subject matter experts that will review your EFM’s special education history and determine whether the current school district is following federal/state special education regulations and policies and that your child is receiving the appropriate education that meets their unique needs in order for them to successfully access the public education curriculum.  In the event that your special education issues are not able to be mediated at the school level, you will be referred to Tier Three.

Third Tier/Contact: Special Education Attorney

  • The Special Education Attorney in the Hampton Roads, VA pilot locations will assist with Special Education issues that can’t be resolved at the local school or school district level.  They are a subject matter expert that will research your issues and determine the best way to proceed in order for your Exceptional Family Member to have the right to a Free Appropriate Public Education (FAPE).

It is imperative that through the entire process and journey of special education that you, as the parent, arm yourself with knowledge and understanding of the laws, procedures, and parental and student rights that govern special education.  You must stay involved and do not be afraid to speak up because you can be the best advocate for your child.  However, the Navy recognizes the challenges the military lifestyle can put on being present, effective, and not overwhelmed with the transitions in education.  

Special Education involves an evaluation and then possible program design of an IEP or a 504 Plan.


Individualized Education Program (IEP)

A legal document that clearly defines how a school district plans to meet your child’s unique educational needs that result from a disability.

Two general purposes:

  1. To set specific learning goals for the child.
  2. To define the services the district will provide for that child to meet their goals.

Each child’s IEP must contain specific information, as listed within the Individuals with Disabilities Education Act (IDEA), our nation’s special education law. This includes, but is not limited to:

The child’s present levels of academic achievement and functional performance, describing how the child is currently doing in school and how the child’s disability affects his or her involvement and progress in the general curriculum.

  • Annual goals for the child, meaning what parents and the school team think he or she can reasonably accomplish in a year.
  • The special education and related services to be provided to the child, including supplementary aids and services (such as a communication device) and changes to the program or supports for school personnel.
  • How much of the school day the child will be educated separately from nondisabled children or not participate in extracurricular or other nonacademic activities such as lunch or clubs.
  • How (and if) the child is to participate in state and district-wide assessments, including what modifications to tests the child needs.
  • When services and modifications will begin, how often they will be provided, where they will be provided, and how long they will last.
  • How school personnel will measure the child’s progress toward the annual goals.

The 504 Plan is a blueprint for how the school will support the student with a disability and remove barriers to learning. Schools must provide equal opportunities to obtain the same result, to gain the same benefit, or to reach the same level of achievement. 504 has no eligibility categories with strict criteria.  It can be any permanent or temporary disability that limits access to learning.

Resources for Specific Special Education Topics
Parents Guide to Special Education
Virginia Family Special Education Connection
Office of Children Services

Empowering Parents to Be Prepared Advocates

  1. Create and organize your child's special education binder.
    DOD Special Needs Parent Toolkit
  2. Take time to read through procedural safeguards provided by your child's district.
  3. When Progress Reports are sent home, take time to assess your child on each goal to see if your assessment is consistent with the data offered by your school.
  4. Prior to any meetings review the drafts provided and write questions or notes.
  5. Don’t be afraid to ask questions, request clarification, or ask for more time to review before agreeing.
  6. It is ok to ask someone to attend a meeting with you to take notes and help ask questions.
  7. Know where your resources for support are located in your area.


Special Education Resources by State

The following resources will be helpful in answering Special Education questions specific to the state of your family’s residence. These resources will assist in gaining information, building a network, and finding support as you navigate your child’s journey in your area. 

New Hampshire

Rhode Island


New York


New Jersey




North Carolina

West Virginia









Special Education Inquiries



Navy Personnel Command




Military One Source



EFMP & Me is here to help you effectively navigate through the Department of Defense’s network of services and support for families with special needs.



An app to aid Navy families with chronic medical/mental health/education needs. This interactive app provides guidance and support to Sailors whose family members have chronic medical, mental health and/or special education needs. The app includes essential EFMP information, frequently asked questions and handy resources including a video and news section, allowing Sailors to have the information they need to help their family members thrive.!/apps/17B6E14B-2502-438C-880B-4D98B4512038


Fleet & Family
Support Classes

Fleet & Family Support Services Signal Newsletter

FFSC Signal Newsletter 
The Fleet & Family Support Services (FFSC) Signal is a quarterly publication that list support service program information, course descriptions, and calendar of classes. 



FFSC, MWR & CYP Events, Workshops & Classes




Fleet & Family
Support Classes

Fleet & Family Support Services Signal Newsletter

FFSC Signal Newsletter 
The Fleet & Family Support Services (FFSC) Signal is a quarterly publication that list support service program information, course descriptions, and calendar of classes. 


Fleet & Family
Monthly Newsletter

Navy Life Hampton Roads Newsletter

View Latest Newsletter


EFMP Frequently Asked Questions

01. What are the three support elements of EFMP?

Navy EFMP consists of three interlocking support elements: Identification and Enrollment, Assignments and Family Support Services. Identification and Enrollment is performed by Navy Medicine. A potential enrollee can be self-identified by the family or may be identified by educational personnel at schools, medical personnel at medical treatment facilities or by civilian network providers. EFMP coordinators assist families with enrollment, status updates and disenrollment. Enrollment is updated every three years and 12 months before an anticipated PCS. To enroll, the service member submits the completed EFMP enrollment package to the EFMP coordinator at the nearest military treatment facility.  The enrollment package is reviewed by a multidisciplinary panel of medical providers and that panel recommends EFMP designation in one of six categories, based on the type, severity and frequency of medical/educational intervention required by the exceptional family member. Navy Personnel Command (NPC) then assigns the final category and annotates it the service member’s detailing record.

The next element, Assignment, involves the career management of service members provided at NPC. The NPC EFMP assignment support staff work to ensure that service members are assigned to geo­graphic areas suitable for their exceptional family members. Every effort is made to match the sponsor’s career path with the needs of the family.  All EFMP sponsors may be considered for accompanied overseas assignment based on the availability of required medical/educational services at the gaining location and successful completion of the overseas/suitability screening process by the sponsor and all family members. Sailors must maintain worldwide assignment eligibility, which means they may need to serve on unaccompanied tours to meet the mission requirements while their family is supported in another location.

Finally, Commander, Navy Installation Command (CNIC) offers FFSC EFMP case liaisons at installation Fleet and Family Support Centers to provide non-medical case management and access to re­sources both on-base and in the local community. EFMP case liaisons work with families to develop Individual Service Plans, coordinate non-medical care, work with local schools, provide information and referrals to local community support resources and provide access to the EFM Respite Care Program (RCP). Navy’s EFMP RCP provides the parents and caregivers of children with special needs up to 40 hours of qualified childcare per month -- at no cost to the family – so parents and caregivers can leave the house, go to an appointment or just rest, while knowing that their child is well cared for.

02. Where can I get documentation of my category?

Sponsors may view their EFMP status by accessing their family member information tab in the Navy Family Accountability and Assessment System (NFAAS).

If you need assistance retrieving your EFMP category, please contact your local Medical Treatment Facility EFMP Coordinator or your assigned Case Liaison at the Fleet and Family Support Center (FFSC).

03. Do I have to stand watch/duty?

Yes, per MILPERSMAN 1300-700 EFMP does not preclude sponsors from:

  • Sea Duty.
  • Normal sea/ shore rotation.
  • Unaccompanied assignments.
  • Global support assignments.
  • Standing watches.
  • Performing normally assigned duties.
  • Advancing to the next pay grade or rank.

04. Am I exempt from Sea Duty?

No, per the OPNAVINST 1754.2F - Enrolled Service members must remain worldwide assignable and deployable. Enrolled service members may elect or be required to serve on unaccompanied overseas assignments, as necessary, to fulfill sea or shore obligations of rank or rate and the needs of the Navy, provided those assignments are approved at NPC, Career Management Department (PERS-4) flag level. The transferring commanding officer (CO) must review the decision with the service member to ensure that the separation will not create an undue hardship on the family and result in a request for an early return or humanitarian reassignment of the service member. NAVPERS 1070/613 administrative remarks must be completed and filed in the service member’s electronic service record.

05. Is the EFM criteria the same for Officers and Enlisted?

The Exceptional Family Member Program governs all Active Duty Navy Service members, regardless of rank.

06. Who should enroll in the program?

Dependents with medical, mental health and/or educational needs should enroll in the Exceptional Family Member Program. This includes spouses, children and dependent adults documented on your RED/DA (PG2) who:

  • Require special medical services for a chronic condition. 
  • Receive ongoing services from a medical specialist.
  • Have significant behavioral health concerns.
  • Receive early intervention or special education services through an Individualized Education Program (IEP) or Individualized Family Service Plan (IFSP).

07. How often am I required to update my EFM status?

  • When a family member's condition changes or upon completion of diagnostic evaluations.
  • Every 3 years.
  • Conditions that warrant temporary categorization as determined by the Central Screening Committee require updated enrollments to be submitted to NPC (PERS-454) by the EFMP coordinator after 6 to 12 months of enrollment.

08. Can a Sponsor enroll in EFMP if they are on Geographical Bachelor (geo-bach) or unaccompanied orders?

  • If an unmarried sponsor is stationed in CONUS or OCONUS and has dependent child/children, but does not have primary custody then they are not considered to be on geo-bach or unaccompanied orders. Therefore, the sponsor would not qualify for EFMP enrollment.
  • If the single sponsor is the primary custodian of the dependent child/children, and the sponsor receives geo-bach or unaccompanied in CONUS or OCONUS orders and the dependent(s) resides with someone else while they are gone, they would qualify for EFMP enrollment.
  • If the sponsor is married and executes a geo-bach or unaccompanied tour because the sponsor chooses to leave their family members behind while on a set of PCS orders, they would qualify for EFMP enrollment.
  • If the sponsor continues to take geo-bach or unaccompanied orders, they can be disenrolled because their EFM dependent(s) are not traveling (PCS) with the sponsor.
  • Ultimately, EFMP is a detailing tool to support the EFM dependent to enable them to transfer with the sponsor and get care.

09. When do I disenroll my EFM?

If an EFM no longer requires ongoing healthcare, specialty care, early intervention, or special education. The service member will provide necessary medical and/or educational documentation to the EFMP Coordinator. The coordinator will then forward to the Central Screening Committee(CSC) for disposition. PERS-454 will receive the disposition and make the appropriate documentation.

An EFM is no longer a service member's dependent. A change in status may result from divorce, child custody arrangements, marriage, death, etc. The service member will forward an official letter to the local MTF EFM Coordinator or NPC (PERS-454) documenting the reason for disenrollment.

10. My dependent is now an adult and no longer residing with me. Can I disenroll?

Yes, if your dependent is 21 (23 if enrolled in full time school) and will not PCS with the sponsor, they can be disenrolled from the program. Per MILPERSMAN 1070/270.

If your dependent is incapacitated they must be enrolled in the incapacitated program prior to age 21 to continue in the EFM program.

To disenroll a dependent who is an adult and is no longer residing with you, you can submit a naval letter on command letterhead to show change in dependency status as reflected on your RED/DA (PG2).

11. What is the process for being disenrolled?

Medical/Mental Health/Educational disenrollment requires the sponsor to submit a new DD 2792/ DD 2792-1 reflecting the updated status be reviewed by the Central Screening Committee (CSC). If the CSC deems that the dependent is eligible for disenrollment, then their recommendation will route to PERS 454 for record update.

Administrative disenrollment (change in dependency status) can be submitted through your Command EFMP coordinator by submitting a memo on command letterhead directly to PERS 454 for review.

12. How does the EFM program affect my orders?

If a condition is identified in the Overseas Screening process, orders can be affected. For example, orders can be delayed awaiting EFM enrollment once a condition is known. If it is a new EFM, orders may have to be rescreened for availability of services for the EFM.

If the EFM is already enrolled, and the service member has not updated in the timeframes required, orders will be delayed at NPC until the update is completed.

13. Can EFMP be stationed overseas?

Yes, with an approved Overseas Screening and review by the gaining MTF and DODEA for verification of available services will be required.

14. Why are my orders being held in abeyance by PERS 454 (EFMP)?

Your EFMP status may be out of date and PERS 454 is unable to verify current EFM support needs.

Medical availability is being confirmed for your EFM(s) current support needs.

PERS 454 needs to talk to either the detailer or the service member for additional considerations.

15. If my EMP is found unsuitable for overseas during the overseas screening process, will my orders be cancelled?

Consult with your detailer as each case will be reviewed individually.

16. Do you need an Overseas Screening to be stationed in Hawaii or Alaska?

Yes, EFMP dependents must complete overseas screening for both Hawaii and Alaska.

Family Readiness Fleet & Family Support Programs (FFSP) promote self-reliance and resiliency to strengthen the military and its family members, supports mission readiness, assist commanders in planning for and responding to a family readiness needs, and facilitate building a strong community network of services through community outreach and partnerships. FFSP aims to deliver the best services at the right time and in the right place. The organization relies on a comprehensive delivery of programs and services, which includes partnerships with DoD entities and community-based organizations. FFSP strives to anticipate change to meet the ongoing needs of Navy families, enhance family resiliency, and decrease the stigma associated with the use of FFSP programs and services.

Fleet and Family Support Centers (FFSC) offer free parenting and life skill programs, financial programs, deployment support, transition and employment assistance, relocation assistance, counseling and victim assistance, exceptional family member support, information and referral, and many more programs to promote quality of life for military personnel and their families. Visit the nearest Fleet and Family Support Center for further information on base and community services. FFSC is here to welcome you and assist during your time in Hampton Roads.

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