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Emergency Webpages
Virginia Department of Emergency Management (VDEM)
Navy Marine Corps Relief Society
Facebook Pages
Commander, Navy Region Mid-Atlantic
NSA Portsmouth, VA (Norfolk Naval Shipyard)
Navy Marine Corps Relief Society
JEB Little Creek - Fort Story - 757-462-1596
NAS Oceana / Dam Neck - 757-433-3383 or 3384
NAVSTA Norfolk - 757-322-3134 or 1171
NSA HR - Headquarters - 800-654-8364
NSA HR - Portsmouth - 757-953-5956
Contact Your Ombudsman
Navy Region Mid-Atlantic Emergency Family Assistance Center
Welcome to the Virtual Emergency Family Assistance Center information webpage. This webpage provides key information to assist you and your family during this emergency.
Have you filled out an NFAAS Needs Assessment? Having issues with your NFAAS account or need additional emergency assistance? You can meet with a Fleet and Family Support Center (FFSC) Emergency Case Manager (ECM) for assistance. Please click the below link to be connected with an ECM in a chat room.
Virtual Emergency Family Assistance Center Chat Room
For quick questions/answers, please call the Family Information Call Center (FICC) - a 24/7 Crisis Hotline: 1-866-345-8179.
Key Resources
City Emergency Contacts
Newport News Norfolk Portsmouth
Williamsburg York County Isle of Wight
Fleet and Family Support Centers (FFSC)
Navy Region Mid-Atlantic Dam Neck Annex
JEB Fort Story JEB Little Creek NAS Oceana
NAVSTA Norfolk NSA Hampton Roads Northwest Annex
NSA Hampton Roads Portsmouth WPNSTA Yorktown Newport News
Naval Medical Centers
Naval Medical Center Portsmouth (NMCP)
Navy Exchange & Commissaries
NFAAS
Click the NFAAS login in the link below and complete the needs assessment to receive one-on-one assistance from an Emergency Case Manager.
NFAAS Login Problems?
If you are having issues with your NFAAS account or have questions email paas@navy.mil. Please include your name, phone number and UIC (if possible) in order for NFAAS to contact you. DO NOT include SSN, DoD ID Number or DOB.
Pet Shelters & Assistance
Remember to include your pets in your emergency preparation plans. Not all shelters or hotels will allow pets. Also, remember that your pets will need food, water, medicine, and other supplies to stay healthy and happy. Check your area's emergency information in the Key Resources section for information regarding pets and shelters.
Need to Talk?
Counseling Services
FFSC offers confidential counseling by professional, licensed clinicians. Clinical counseling services are free of charge to active duty peronnel and family members.
Chaplin Services
Regional Chaplain
855-NAVY-311 or navy311@navy.mil
Mid-Atlantic Chaplain 24/7
757-438-3822